General help for Owner login

Folder for adding Gifts articles

How can I publicly reply for a review on my property?
How can I reply for a review on my property?
Fri, 14 May, 2021 at 11:45 AM
How can I test my ical feed, it's not working?
If your ical feed doesn't seem to be collecting new booking correct, this is obviously a concern as we both want to be sure the bookings calendar is 10...
Mon, 29 Mar, 2021 at 10:36 AM
How can I update my multiple week discount code?
This discount is to offer your guests a percentage discount if the customer booking 14 nights or more, it due to the owner having reduced costs for cleaning...
Tue, 23 Feb, 2021 at 2:00 PM
How can I update my minimum price? | Owner login
How can I update my minimum price?  The minimum price is provided to the owner as a safety net to ensure booking don't go below the price after the...
Thu, 25 Feb, 2021 at 12:31 PM
How can I add a cleaning day? | Housekeeper login
How can I add a cleaning day? A cleaning day can be added to block another customer departing and arriving on this day. It gives you control of the c...
Fri, 31 Jul, 2020 at 3:41 PM
An owner isn't receiving email notifications
See this case here,  https://thebestofexmoor.freshdesk.com/a/tickets/189825  There isn't much we can do except sending some screengrabs and req...
Mon, 20 Jul, 2020 at 5:40 PM
First time login for a new owner, adding property details
To get you set up with your property on The Best of Exmoor is generally a one time job. Once the listing is done, it shouldn't be much work going forwa...
Fri, 17 Jul, 2020 at 12:23 PM
What is a short break rule, and how do we set them?
What is a short break rule, and how do we set them?
Tue, 7 Jul, 2020 at 10:57 AM
How can I set a special price? | Owner login
How can I set a special price for my guests to book? If you want to agree on a new price for any guests, can you set this in the system for any special arri...
Mon, 6 Jul, 2020 at 10:49 AM
Report for payment sent | Tax Year Statement | Customer period
How can I generate a report for payments received for any date range? In the example, I use the 1st of April 2019 to 31st March 2020. You can choose any dat...
Wed, 1 Jul, 2020 at 11:19 AM