Can I check in early or check out late?

Modified on Mon, 22 Dec at 4:12 PM

Early Check-In & Late Check-Out

Flexible arrival and departure options

Quick Summary: Early check-in and late check-out may be possible depending on the property's cleaning schedule. Contact the housekeeper directly to arrange this.

Understanding Check-In/Out Times

Check-In

4:00 PM onwards

Check-Out

10:00 AM

These times are guaranteed and allow our housekeepers to thoroughly clean and prepare the property between guests.

Requesting Early Check-In or Late Check-Out

Contact the Housekeeper

Your arrival instructions email (sent with your paid invoice) includes the housekeeper's contact details. We recommend calling or texting them at least 3-5 days before your arrival.

Discuss Availability

The housekeeper will check their cleaning schedule and let you know if early check-in or late check-out is possible. This depends on:

Whether there are guests checking out on your arrival day
The housekeeper's cleaning schedule
The property's availability

Flexibility is Key

While we can't guarantee specific times, housekeepers are usually happy to accommodate when possible. Be flexible and understanding of their schedule.

? Pro Tip: Request at Booking

If you know you need early check-in when making your booking, add a note in the "Message to Host" field during checkout. If the property has no prior guests and is already prepared, we'll do our best to arrange this for you.

Important Information

⚠️ Not Guaranteed

We guarantee the property will be ready by the standard check-in time. Early check-in is a courtesy service dependent on availability and the housekeeper's schedule.

? Same-Day Turnarounds

If guests are checking out on your arrival day, the property needs a full clean. In these cases, early check-in is usually not possible as cleaning typically takes 3-4 hours.

? Luggage Storage

If early check-in isn't available but you arrive early, ask the housekeeper if they can accommodate luggage storage while you explore the area.

Can't Find Housekeeper Details?

If you've misplaced your arrival instructions, email stay@thebestofexmoor.co.uk with your booking reference and we'll provide the contact details.

Need Help?

If you have any questions about check-in or check-out times, our team is here to assist.

Email Us: stay@thebestofexmoor.co.uk