How do I change or cancel my booking?

Modified on Mon, 22 Dec at 2:56 PM

Change or Cancel Your Booking

Manage your reservation in just a few clicks

Quick Summary: You can easily manage your booking through your My Account portal or by contacting us directly at stay@thebestofexmoor.co.uk

Managing Your Booking Online

1

Use Your Booking Confirmation Email

Open your booking confirmation email
Scroll to the bottom and click the "My Account" link
Select "Manage my Reservation"
Choose one of the following:
- "Cancel my reservation" — to cancel your booking
- "Make a change to my reservation" — to modify dates or guest numbers

2

Request a Management Link

Can't find your booking email? No problem! Contact us at stay@thebestofexmoor.co.uk and we'll send you a direct link to manage your booking.

What You Can Change

Arrival and departure dates
Number of guests
Cancel your booking entirely

Important Notes

Changes are subject to availability
Cancellations may incur charges depending on your cancellation policy
We'll send an updated confirmation once changes are processed

Step-by-Step Guide

1 Find "My Account" in your confirmation email

2 Click "Manage my Reservation"

3 Choose to cancel or modify your reservation

4 Confirm your changes

Need Help?

If you have any questions about changing or cancelling your booking, our team is happy to assist.

Email Us: stay@thebestofexmoor.co.uk