How to make a Provisional Booking?

Select "I'll send the money later" at payment to hold your booking for 24 hours without immediate payment.

What is a Provisional Booking?

A provisional booking holds your dates for 24 hours, giving you time to arrange payment. Useful when you need to:

• Confirm with travel companions
• Wait for funds to clear
• Check work schedules

⚠️ Important: You must pay within 24 hours or the booking will be automatically cancelled.

How to Create a Provisional Booking?

Steps 1-5: Follow Normal Booking Process

• Select property
• Enter dates and guest details
• Add contact information
• Add extras (pets, vouchers, cancellation cover)
• Click "Proceed to Payment"

Step 6: Choose "I'll Send the Money Later" At the payment screen, select this option instead of paying immediately.

What Happens Next

You'll receive two emails:

1. "Provisional Booking" - Confirms dates are held for 24 hours
2. "Book Now Pay Later" - Contains payment instructions and deadline

Completing Your Booking

Within 24 hours, you must:

1. Click the payment link in your email
2. Choose payment method (card recommended for instant confirmation)
3. Complete payment
4. Receive final confirmation

Critical Information

⚠️ 24-Hour Deadline is Strict

• No extensions available
• Booking automatically cancelled if unpaid
• Dates released back to availability

⚠️ Vouchers Must Be Applied Before You cannot add voucher codes after selecting provisional booking.

Need to Cancel?

Simply let the 24 hours expire - no charge for uncompleted provisional bookings.

Questions?

Email stay@thebestofexmoor.co.uk for help with provisional bookings or payment options.