Provisional Booking
Hold your dates for 24 hours without immediate payment
Select "I'll send the money later" at payment to hold your booking for 24 hours without immediate payment.
What is a Provisional Booking?
A provisional booking holds your dates for 24 hours, giving you time to arrange payment. Useful when you need to:
⚠️ Important: You must pay within 24 hours or the booking will be automatically cancelled.
How to Create a Provisional Booking
Follow Normal Booking Process
- Select property
- Enter dates and guest details
- Add contact information
- Add extras (pets, vouchers, cancellation cover)
- Click "Proceed to Payment"
Choose "I'll Send the Money Later"
At the payment screen, select this option instead of paying immediately.
What Happens Next
You'll receive two emails:
"Provisional Booking"
Confirms dates are held for 24 hours
"Book Now Pay Later"
Contains payment instructions and deadline
Completing Your Booking
Within 24 hours, you must:
- Click the payment link in your email
- Choose payment method (card recommended for instant confirmation)
- Complete payment
- Receive final confirmation
Critical Information
⚠️ 24-Hour Deadline is Strict
- No extensions available
- Booking automatically cancelled if unpaid
- Dates released back to availability
⚠️ Vouchers Must Be Applied Before
You cannot add voucher codes after selecting provisional booking.
Need to Cancel?
Simply let the 24 hours expire - no charge for uncompleted provisional bookings.
Questions?
Need help with provisional bookings or payment options?
Email Us: stay@thebestofexmoor.co.ukWas this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article