This article is for the guests who are looking to make a provisional booking. We don't normally take provisional booking but you can get around this by making the online reservation for the cottage and dates you want and selecting 'bank transfer' for payment which will hold the booking in the system as a provisional (for 24hrs) for you without payment. We will send you an email asking for payment which you can make by card or bank transfer.
Please see the below steps to know "How to make a Provisional Booking?"
Step 1: Visit The Best of Exmoor website and select the property you need to stay. For eg: I have selected Stable Block. Once you selected the property, please enter the dates, number of nights and guests and select book now.
Step 2: Once you select book now, please enter all the contact details (Your email address, address, mobile number, and more on)
Step 3: If you are planning to bring any pets, then please enter the number here. There will extra charges for pets (varies on cottages). You can also add logs if you need during your stay.
Step 4: If you have any voucher code, please enter in the voucher code column and click Add voucher. Please note that, you can't add the voucher code once you made the booking.
Step 5: If you need to opt a cancellation cover, then you are allowed to take cancellation cover at additional cost. This is optional for the guest. Then click Proceed to Payment.
Step 6: If you need to make the payment instantly, the you can make the payment using the different options (Bank Transfer, Card Payment, Cheque, Paypal, Bitcoin).
If you need to book now and pay later, please select the option " I'll send the money later". If you selected this method, you will have 24 hours to make the payment after booking. If you haven't make the payment within 24 hours, then we will need to cancel the booking.
After clicking the "I'll send the money later", you will receive two mails stating "Provisional Booking" and "Book now Pay later". This means your booking is confirmed and you need to make payment within 24 hours.
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