Arrival Instructions
Everything you need to know before you arrive
Quick Summary: Your arrival instructions are sent automatically once your booking is paid in full, typically 10 days before your arrival date.
What to Expect
After your payment is confirmed, you'll receive two important emails:
Payment Confirmation
- Subject line: "Paid Successfully for [Cottage Name]"
- Confirms your payment has been received
Arrival Instructions
- Subject line: "Arrival Information for Your Stay at [Cottage Name]"
- Contains everything you need for check-in
What's Included in Your Arrival Instructions
Your arrival email includes:
Can't Find Your Emails?
Check your spam/junk folder first - our emails sometimes end up there.
Still can't find them? Contact us at stay@thebestofexmoor.co.uk with your booking reference and we'll resend them immediately.
Need Help?
If you have any questions about your arrival instructions, our team is here to help.
Email Us: stay@thebestofexmoor.co.ukWas this article helpful?
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