1st March 2025 - Updated by Sanjai
You will receive the arrival instructions via email as soon as you complete the full payment for your booking.
You should receive two emails: one confirming your payment titled "Paid Successfully for [Cottage Name]" and another with the subject "Arrival Information for Your Stay at [Cottage Name]."
You can see the following details in the arrival information:
- Key Box Code (needed to open the cottage door)
- Address of the Property
- Direction to the property
- Contact details of the owner
- House Rules
- Parking Details
If you don’t see these emails, please check your junk folder. If you still can’t find them, don’t hesitate to reach out to us stay@thebesstofexmoor.co.uk and we will resend them to you.
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