Hi, how can we help you?

How do I make an international bank transfer?

Your bank details have changed?

Cancellation policies for your listing

How do I change or cancel my booking?

Booking and Payment Information

How to book a desired cottage for your stay?

What is the cancellation policy for my booking?

Why do some properties show a service fee itemised in the price?

Security Deposit Information

How can I view the exact location of a property?

How do I add a voucher when booking on The Best of Exmoor?

How to make a Provisional Booking?

When do I receive my arrival instructions?

How do I search for a place to stay?

Can I check in early or check out late?

What do I do if I left something behind when I left?

How do I change the number of guests?